Conversational AI introduces new security and business risks. These insights detail seven essential guardrails for enterprise application leaders, with actionable guidance for implementing, monitoring and adapting controls that protect sensitive data and ensure defensible AI outcomes.

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Gartner, 7 Key Guardrails for Conversational AI Agents and Assistants, Bern Elliot, 9 September 2025. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Vectara.